Ryder, Janis Lynn. “The Impact of a Staff Performance Management System on Performance Outcomes and Employee Commitment in a Private, Christian, Higher Education Institution.” D. Min., Tyndale Seminary, 2019.
This thesis explored performance management in a private, Christian, Canadian, higher education institution. A Model for Effective Performance Management was developed which served as a framework for a participatory action research project that piloted a staff performance review process and tool aimed at improving employee performance and organizational commitment of university staff employees. Seven university departments were part of the pilot project which included participating in supervisor training, testing a new performance review process and tool, and providing post-pilot feedback. Post-pilot online survey results and interviews with leaders demonstrated a higher rate of completed performance reviews, increased competency and comfort level of supervisors/appraisers to lead performance review conversations, and increased employee commitment and performance resulting from the performance review experience. There are opportunities for HR professionals, churches, and para-church organizations to use and benefit from this research and the Model for Effective Performance Management.
Thesis (D.Min.)--Tyndale University College & Seminary, 2019.
Table of Contents
Introduction -- Performance Management Theories and Practices, and Organization Change Theory -- Theological Framework -- Project Research Methodology, Methods and Findings -- Interpretations, Conclusions, Further Study and Implications -- Appendices
Tyndale University College & Seminary
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